Are you on-board with the concept of Principle 1, but aren’t sure how to begin incorporating it into your work? Check out these three toolkits recommended by members of the working group to help get started:
Reboot and Internews
It is based on principles and practices of design research that have been long used by the private sector, and grounded in the experience Reboot has gathered in designing and implementing international development projects around the world.
This guide was born out of a collaboration between Reboot and Internews, through its Center for Innovation and Learning, and its Pakistan Country Office. Together, we sought to understand the complexity of the information ecosystem in the Federally Administered Tribal Areas (FATA) region of Pakistan. Our ultimate goal was to design contextually appropriate programs that improved access to information by communities in this region.
This resource is Reboot’s effort to share their process with Internews colleagues and among the broader media development community, in the hopes that it will inspire practice and discussion and have an impact far beyond our immediate goals.
Are you looking to bring innovation to the base of the pyramid? Enter a new region? Adapt a technology to your region? Understand the needs of constituents better? Find new methods for monitoring and evaluation?
This toolkit was made for you.
It contains the elements to Human-Centered Design, a process used for decades to create new solutions for multi-national corporations. This process has created ideas such as the HeartStart defibrillator, CleanWell natural antibacterial products, and the Blood Donor System for the Red Cross—innovations that have enhanced the lives of millions of people.
Now Human-Centered Design can help you enhance the lives of people living on less than $2/day.
This process has been specially-adapted for organizations like yours that work with communities in need in Africa, Asia, and Latin America.
Human-Centered Design (HCD) will help you hear the needs of constituents in new ways, create innovative solutions to meet these needs, and deliver solutions with financial sustainability in mind.
Let’s get started.
This is a toolkit on how to invent, adopt or adapt ideas that can deliver better results. It’s quick to use, simple to apply, and designed to help busy people working in development. It draws on a study of many hundreds of tools currently being used – here we have included only the ones which practitioners found most useful.
The tools are not coming out of thin air. many of them are well documented and have been widely used in other sectors. In that sense this toolkit is standing on the shoulders of giants, and we are happy to acknowledge that.
All the tool descriptions include a key reference, so it is easy to trace back their origins and dive deeper into other publications about their application.
Medic Mobile developed a set of 50 “design cards,” hand-drawn by Senior Designer, Dianna Kane. Each card has a drawing of different components of the healthcare system: community members, healthcare workers, places, technology, and actions involved—such as visits to clinics. These cards are a visual and tactile way to engage people in role play to help facilitate understanding of Medic Mobile’s work and imagine new ways of doing it. They invite everyone to get involved, even where language barriers are present. Every purchase goes toward Medic Mobile’s mission to connect lifesaving care to underserved communities.
Design Impact Group
Interest in human centered design (HCD) has been growing within the development sector, yet few organizations have figured out how to integrate design approaches into their work on a consistent basis. This report provides a snapshot of the potential value and the shortcomings of design for development as well as a set of pathways to increase its impact and sustainability as a meaningful contributor to program success and lasting outcomes. The Design Impact Group highlight three key areas for investment to strengthen the role of design in the sector: Strategy and Assessment, Program Design and Implementation, and Local Capacity Building.